Minks-Bike-Shop

Minks Bike Shop is EXCEPTIONAL. They deserve 10 stars. I had to be in Europe on business. I came a few days early to spend time in Germany. I found Minks on Yelp and reached out to them to help me purchase a bike to use for a few days as I traveled around. The responsiveness of the shop was extraordinary. Ole and Mink provided the highest level of customer service. They found a bike for me in less than 2 days. They personally delivered the bike to my hotel and help me fit the seat and made some last minute adjustments. How do you beat that outreach for customer service? I was absolutely humbled by their patience and kindness. They represent their country well. I am trying to get these guys to open a branch in the US. Go Minks! You have made a customer for life.

I broke my bicycle chain and needed it fixed quick so I came here. Service was friendly and quick to attend to me. They filed a form for me and took my phone number and my bike to fix. I was told that they'd call once it was done. 30 minutes later, I got a phone call that my bike was all fixed and ready to for pickup. I returned back and picked up my bike which was good as new all for 8 euros. This is quite good considering the chain joint replacement costs about 4 euros.

The shop has two people working in it and they do both sales and repairs of bikes. I didn't look too keenly at their bikes but its pretty safe to say its more catered to the common rider; didn't see many road bikes. That said I own a road bike and they fixed it for me so that isn't a limitation on their repair services.

I needed the front lamp of my bike fixed so I called here at 4pm on a Saturday expecting to have to leave my bike there until Monday. Within 20 minutes, I got a new front lamp installed and while they were at it they replaced a bulb in my back lamp, fixed the noise coming from the front Dynamo and pumped up my back tire. All for under 15 EUR. Brilliant! Completely recommended.

Cosy, friendly, professional, always ready to help. They repaired my damaged bikes after pub tours, fixed the tires/breaks on my pram, installed child seats, changed the lock when I crippled the key, ordered custom winter tires with spikes, whatever you need. If they have to work long hours because somebody comes in late with an urgent problem, they will do it. And they do serious cycling themselves.